Consumer Protection (E-Commerce) Rules, 2020: A Practical Compliance Roadmap for Digital Commerce Platforms in India
India’s e-commerce ecosystem has witnessed significant expansion over the past decade, accompanied by a parallel increase in regulatory oversight aimed at strengthening consumer protection. The Consumer Protection (E-Commerce) Rules, 2020 (“E-Commerce Rules”), framed under the Consumer Protection Act, 2019, establish a comprehensive compliance framework governing digital commerce, with applicability extending across all e-commerce models, including […]









